Investor FAQ's

Investment

How do I invest?

Goodman Group is listed on the ASX, so you can buy stapled securities just like you would buy shares through your adviser, stockbroker or an online broker.

What is the Goodman Group ASX code?

GMG

What is the Record Date?

The Record Date is the date on which Goodman Group's security register is closed to identify the Securityholders and to calculate any entitlement to GMG's current distribution. All change of address notifications, direct credit instructions, TFN/ABN or exemption notifications must be inculded on the security register by the close of business on the Record Date to apply for GMG's current distributions.

What is the difference between a dividend and a distribution?

Dividends are paid to shareholders by companies out of their profits. Distributions are paid to Unitholder by trusts. Distributions are usually made up of income, and may also include a capital payment to investors, eg. if a property was sold.

When are distributions paid?

Half year distributions (if made) for the periods ending 31 December and 30 June are paid approximately six weeks after the end of the half.

When will I receive my annual tax statement?

In August each year, an annual tax statement for the year ended 30 June is mailed to all Securityholders who have held an investment in GMG during tat tax year. The annual tax statement summarises the distributions and dividends paid during the year and includes information required to complete your annual tax return.

Where are Goodman Plus and GMPPA+?

The Goodman PLUS securities of Goodman Plus Trust were suspended from quotation at the close of trading, Thursday 21 September 2017. The Issuer Realisation Notice was announced  on 20 July 2017, pursuant to which all outstanding Goodman PLUS were repurchased on 30 September 2017 in accordance with their terms.

View Goodman Plus historical reports and ASX announcements

Contacts

How do I contact the Security Registrar?

The Security Registrar is Computershare Investor Services Pty Limited and the contact details are:

Level5
115 Grenfell Street
Adelaide SA 5000
Toll Free 1300 723 040
Facsimile +61 8 8236 2305
Email web.queries@computershare.com.au
Website www.computershare.com

How do I contact Goodman Group?

Goodman Group's details are:

Level 17
60 Castlereagh Street
Sydney NSW 2000
Toll Free 1300 791 100
Direct +61 2 9230 7400
Facsimile +61 2 9230 7444
Website www.goodman.com

How do I change my investment details?

You must forward written notice of any changes to your investment details to the Security Registrar. You may wish to download a Change of Address Form and complete and return it to the Security Registrar.

Definitions

What does listed mean?

An entity is "listed" when its securities are quoted (or listed) on a stock exchange. The securities of Goodman Group are listed on the Australian Securities Exchange (ASX). As these securities are actively traded each day, their value will rise and fall according to market conditions.

What is stapling?

Stapling is a way of economically merging a company and a trust so that they effectively operate as one entity, while retaining the legal structure of both a trust and a company. A Goodman Group stapled security is one fully paid ordinary share in Goodman Limited, one fully paid unit in Goodman Industrial Trust and one CHESS Depository Interest (CDI) in respect of a fully paid ordinary share of Goodman Logistics (HK) Limited which are stapled so that they can only be traded together.

How do I have payments made directly to my bank account?

If you would like your distribution payments paid by direct credit into your Australian bank or financial institution account, please complete and sign the Direct Credit Form and forward it by mail to the Security Registrar. Please note the account provided must be in the name of the registered Securityholder.

What does "cum-distribution" mean?

Cum means "with". Securities quoted an a cum-distribution basis means that securities are being traded with the current distribution attached (the price of the securities will usually reflect the amount of the distribution). Securities sold cum-distribution do not entitle the previous owner to receive the last distribution prior to the sale, that is, the purchaser will receive the declared distribution.

Complaints

Resolving Complaints

Goodman is committed to resolving complaints equitably and efficiently. To promote transparency of our procedures we would like to tell you how you can raise a complaint and how it will be resolved.  

Where and how to register complaints

You can register complaints via phone, post or email:

• Phone: 1300 79 11 00
• In writing to: Investor Relations Manager, Goodman Funds Management Limited, GPO Box 4703, Sydney NSW 2001
• Email: complaints@goodman.com

How a complaint will be resolved

If you are a retail investor and an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to retail investors. For further information please contact AFCA at: 

• Website: www.afca.org.au
• Email: info@afca.org.au
• Phone: 1800 931 678 (free call)
• In writing to: Australian Financial Complaints Authority GPO Box 3, Melbourne VIC 3001