How do retailers implement AI?

“Retailers are looking to get the right product to the right place, at the right time, and AI is absolutely vital for that.”

There’s a lot of hype around AI at the moment, especially around the most advanced branch of AI – generative AI (algorithms that can be used to create new content, such as ChatGPT). Miya Knights, Retail Technology Magazine publisher, author and retail expert, explains how retailers can implement AI to create efficiencies and seamless experiences.