Privacy Statement for Greater China
大中華區私隱聲明
1. Introduction
前言
- Goodman Asia Limited, Goodman Management Consulting (Shanghai) Co. Ltd., Goodman Management Consulting (Beijing) Co. Ltd. and their controlled, associated or related entities, including any funds managed by them (each, being “Goodman”, Goodman Group”, “we”, “us”, “our”) recognize the importance of protecting the privacy and rights of individuals in relation to their personal data.
嘉民亞洲有限公司、嘉民管理諮詢(上海)有限公司、嘉民管理諮詢(北京)有限公司及其控制、關聯或相關的實體,包括由上述任何一間管理的基金(下稱「嘉民」、「嘉民集團」、「我們」、「我們的」)知悉就個人資料之私隱保護及個人權利的重要性。
- This document is our privacy policy and it tells you how we collect and manage the personal data of the parties with whom we deal, including but not limited to our customers, contractors, agents and other third parties. We respect rights to privacy, including as required under all relevant laws and regulations such as Personal Data (Privacy) Ordinance of Hong Kong (“PDPO”) and the relevant regulations and policies of the People’s Republic of China (“PRC”) regarding protection of personal information and under all applicable privacy and similar legislation in the jurisdictions in which we operate.
本文件屬我們的私隱政策,陳述我們如何收集及管理與我們交易各方(包括但不限於我們的客戶、承包商、仲介及其他第三方)的個人資料。我們尊重私隱權,包括就保護個人資料的所有相關法律法規的規定(如《香港個人資料(私隱)條例》(「PDPO」))、中華人民共和國(「中國」)的相關法規和政策以及我們經營所在司法管轄區所有適用的私隱以及類似法規。
2. What is your personal data?
甚麼是您的個人資料?
- In general terms, personal data is any data that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the data we collect personally identifies you, or you are reasonably identifiable from it, that data will be considered personal data.
一般情況下,任何可被用於識別您的任何資料即屬個人資料,包括您的姓名、地址、電話號碼、電郵地址以及專業或職業。 如我們收集的資料能對您進行識別,或您可合理被識別,該等資料將被視為個人資料。
- The term may be given a specific definition under privacy legislation which may apply in jurisdictions in which we operate. If this is the case, Goodman will treat in that jurisdiction that information or data as personal information or data for the purpose of the privacy legislation applying in that jurisdiction.
根據我們經營所在司法管轄區內適用的私隱法規,此術語可能會被賦予具體定義。如情況如此,則就該等司法管轄區所適用的私隱法規而言,嘉民將在該等司法管轄區視該等資訊或資料為個人資訊或資料。
3. What personal data do we collect and hold?
我們收集及持有哪些個人資料?
- We may collect personal data from you in the course of our business, through your use of our website, when you contact or request information from us, or as a result of your relationship with Goodman. We may collect the following types of personal data:-
我們可能在業務過程中透過您使用我們的網站、當您與我們聯絡或要求我們提供資訊、或基於您與嘉民的關係,收集以下各類個人資料:
- general identification and contact information, such as your name, the company you work for, your title, position, your postal address, email address and phone numbers;
一般身份證明及聯絡資訊,例如您的姓名、任職公司、您的職銜、職位、郵寄地址、電郵地址及電話號碼;
- identification and background information, which may include your full name, photographic identification such as a passport or identification card and gender;
身份證明及背景資料,當中可能包括您的全名、護照或身份證等附照片的身份證明文件以及性別;
- financial information, such as bank account;
財務信息,例如銀行戶口;
- information you provide to us for the purposes of attending meetings and Goodman events, for example your contact details and business information disclosed to Goodman through the exchange of business cards;
因參加會議及嘉民活動而向我們提供的資訊,例如透過交換名片向嘉民披露您的聯絡方式及商業信息;
- personal information provided to us by or on behalf of our customers, suppliers, investors and other stakeholders or generated in the course of our relationship with them;
由客戶、供應商、投資者及其他持份者或其代表提供給我們的個人信息,或因我們與其關係往來所產生的個人信息;
- personnel records of employees and applicants for any type of role or employment with Goodman;
在嘉民的僱員以及任何類別職位申請者的人事記錄;
- details of services you have enquired about, together with any additional information necessary to deliver those services and to respond to your enquiries;
您詢問的服務詳情,以及提供這些服務和回覆查詢所需的任何其他資訊;
- any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and
任何您直接透過我們的網站或間接地透過我們的網站或其他網上狀態、透過我們的代表或其他方式向我們提供的任何額外資訊;以及
- information you provide to us through our representatives or customer surveys from time to time.
您不時透過我們的代表或客戶調查向我們提供的資訊。
4. How do we collect your personal data?
我們如何收集您的個人資料?
- We will collect your personal data directly from you unless it is unreasonable or impracticable to do so. When collecting personal data from you, we may also collect it in ways including:
我們將直接向您收集您的個人資料, 除非這是不合理或不可行的。在向您收集個人資料時, 我們亦可能透過以下方式逕行收集, 包括:
- through your access and use of our website;
透過您進入及使用我們的網站
- through an intermediate entity that represents you;
透過代表您的中介單位;
- during conversations between you and our representatives; or
在您與我們的代表對話期間;或
- when you make an enquiry, complete an application or enter into some form of contractual or other arrangement with us.
當您查詢、填寫申請或與我們訂立某種形式的合約或其他安排時。
-
- We may also collect personal data from third parties including from third party companies such as credit reporting or due diligence agencies and other government entities, but may only use this data in a manner consistent with the purposes described below.
我們亦可能向第三方收集個人資料,包括諸如信用報告機構等第三方公司或盡職調查代理機構及其他政府單位,但僅可為下述目的使用該等資料。
5. Cookies
Cookies
- When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer and greet you each time you visit our website with any relevant preferences. We may also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our website.
在您瀏覽我們的網站時,我們會向您的電腦發送「cookie」(包含獨一無二身份號碼的小型概要文件),使我們能在您進入我們網站時識別您的電腦,並在您每次進入我們網站時根據您的相關網站偏好設定爲你提供更佳瀏覽體驗。 我們亦可能會利用cookies衡量流量模式、確定我們網站哪些區域被訪及衡量總體交易模式。 我們利用cookies研究使用者的習慣,以便我們改善我們的網站。
- Our cookies do not collect personal data and we have no intention to use the visitor data to personally identify anyone. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them, but if you do, certain functionality may not be available.
我們的cookies並不收集個人資料,而且我們無意利用造訪者數據以識別任何人士。 如您不希望接收cookies,您可設定瀏覽器以令電腦不接受該等cookies,但此舉或會導致某些功能無法執行。
- We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyses trends, administer the website, track users movements and gather broad demographic information.
我們可能記錄IP位址(即與互聯網連接之電腦的電子位址)以分析趨勢、管理網站、追蹤使用者活動情況及收集廣泛的使用者統計資訊。
6. What happens if we cannot collect your personal data?
如我們無法收集您的個人資料,會發生甚麼情況?
- If you do not provide us with the personal data described above, some or all of the following may happen:
如您不向我們提供上述個人資料,可能會發生以下若干或所有情況:
- we may not be able to provide the requested services to you, either to the same standard or at all;
我們可能無法按相同的標準向您提供所要求的服務,或根本無法提供該等服務;
- we may not be able to provide you with information or data about our products and services that you may want; or
我們可能無法向您提供您所需要的產品或服務資訊或數據;或
- we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.
我們可能無法根據您的偏好調整網站內容,並且可能無法使您的網站體驗滿意或符合您的要求。
7. For what purposes do we collect, hold, use and disclose your personal data?
我們收集、持有、使用及披露您的個人資料目的是甚麼?
- We may collect and hold personal data about you so that we can perform our business activities and functions and provide the best possible quality customer service.
我們收集及持有您的個人資料,目的是為了能履行業務活動、職責以及盡可能提供最佳質素的客戶服務。
- Subject to any restrictions under the applicable legislation in the jurisdiction in which the information or data was collected, we may use and disclose your personal data for the following purposes:-
在遵守收集資訊或資料所在司法管轄區適用法律的限制規定之前提下,我們可能使用並披露您的個人資料以達到以下目的:
- to inform you of updates concerning relevant members of the Goodman Group;
通知您有關嘉民集團相關成員的更新情況;
- to provide services to you and to send communication or information requested by you;
向您提供服務,並發送您所要求的通訊或資訊;
- to provide you with access to certain areas of our website;
向您提供我們網站中某些區域的進入權限;
- to conduct business processing functions including providing personal data to our controlled, associated or related entities, contractors, service providers or other third parties;
進行業務處理功能,包括向受我們控制、關聯或相關的實體、承包商、服務供應商或其他第三方提供個人資料;
- for the administrative, marketing (including direct marketing), planning, product or service development, quality control or research purposes of the Goodman Group;
出於嘉民集團的行政、推廣(包括直銷)、規劃、產品或服務開發、品質控制或研究目的;
- to provide your updated personal data to our related bodies corporate, contractors or service providers for the purposes of our business or our relationship with you;
因業務或我們與您的關係所需,向我們的關聯法人團體、承包商或服務供應商提供您更新後的個人資料;
- to update our records and keep your contact details up to date; to process and respond to any complaint made by you; and
更新我們的記錄並確保您的聯絡資料保持更新;處理及回應您所作出的任何投訴;及
- to comply with any law, rule, regulation (including applicable know your customer, anti-money laundering and counter-terrorism financing regulations and requirements), lawful and binding determination, decision or direction of a regulator or other authority.
遵守任何政府機關或監管機構的任何法律、規則、條例(包括適用之瞭解您的客戶,反洗黑錢及反恐資金籌集法規和要求)及具有法律約束力的裁定、決策或指示。
- Your personal data will not be shared, rented or disclosed other than as described in this Privacy Policy.
除本私隱政策所述外,您的個人資料不會被分享、出租或披露。
8. How long do we keep your personal data?
我們將保留您的個人資料多久?
- Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected, subject to satisfying any legal, accounting or other regulatory requirements.
當我們收集或處理您的個人資料時,我們只會在符合任何法律、會計或其他法規要求的前提下,將其保留達至收集目的之所需時間。
- At the end of any retention period, your data will either be deleted completely or anonymised (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis or business planning).
在任何保留期結束時,您的資料將被完全刪除或匿名化(例如,透過與其他資料匯總,以便以不可識別的方式用於統計分析或業務計劃)。
- In some circumstances, you can ask us to delete your data.
在某些情況下,您可以要求我們刪除您的資料。
9. To whom may we disclose your personal data?
我們會向誰披露您的個人資料?
- Subject to any restrictions under the applicable legislation in the jurisdiction in which the information or data was collected, we may disclose personal information or data to:
在遵守收集資訊或數據所在司法管轄區的適用法規任何限制規定的前提下,我們可能向以下人士披露個人資訊或數據:
- our employees, controlled, associated or related entities, contractors or service providers for the purposes of the operation of our website or our business, fulfilling requests by you and to otherwise provide services to you including, without limitation, share registry providers, custodians, web hosting providers, IT systems administrators, accounting and fund administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, and professional advisors such as accountants, solicitors, business advisors, real estate agents and consultants;
為了營運我們的網站或業務、符合您提出的要求並向您提供服務的我們的僱員、受控制的、關聯相關或實體、承包商或服務供應商,包括但不限於股份登記供應商、託管人、網站託管供應商、資訊科技系統管理員、會計及基金管理者、郵局、速遞員、付款處理員、數據輸入服務供應商、電子網路管理員、收債人及諸如會計、律師、業務顧問、地產仲介等專業顧問;
- suppliers and other third parties with whom we have commercial relationships for business, marketing and related purposes; and
因業務、推廣及其他相關目的而與我們有商業關係的供應商及其他第三方;及
- any governmental organisation for any authorised purpose or as required under or in connection with any law.
任何用於授權,或根據任何法律要求或與任何法律有關的政府機構。
- We may combine or share any personal data that we collect from you with personal data collected by any of our controlled, associated or related entities, subject to any applicable restrictions on the disclosure of information in any jurisdiction to entities outside that jurisdiction. Personal data may also be disclosed to any person or persons pursuant to any statutory obligations or as required by law.
在遵守任何司法管轄區內有關向該司法管轄區外實體披露資訊的任何適用限制規定下,我們可能會把向您收集的任何個人資料,與任何受我們控制、關聯或相關的實體收集的個人資料合併或分享。我們亦可能根據任何法定義務或按法律規定向任何人士披露個人資料。
10. Direct marketing materials
直銷材料
- Subject to any restrictions under any legislation in the jurisdiction in which the information was collected, we may send you direct marketing communications and information about our services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, WeChat and other messaging services and email, in accordance with applicable laws and regulations.
在遵守收集資訊所在司法管轄區的任何法規下的任何限制規定前提下,我們可能向您發送我們認為您感興趣的有關我們服務的直銷通訊及資訊。該等通訊可能根據適用法律法規以各種形式發送,包括郵件、短訊、微信及其他即時通訊服務和電子郵件。
- If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing materials from us by contacting us (see the details below) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.
如您指示優先採用某一種通訊方式,我們在可行情況下將盡力配合。此外,您可透過聯絡我們(見下文詳細資訊)或使用推廣通訊中所提供的退出功能,隨時選擇不接收我們的推廣材料,我們屆時將確保將您的姓名從郵件清單中移除。
- We do not provide your personal data to other organizations for the purposes of direct marketing by them.
我們不會向其他機構提供您的個人資料作直銷用途。
11. How can you access and correct your personal data?
您可以如何查閱及修改您的個人資料?
- You are entitled to access or correct any personal data we hold about you at any time by contacting us (see the details below). Where we hold data that you are entitled to access, we will try to provide you with a suitable means of accessing it (for example, by mailing or emailing it to you) within the time limits prescribed under applicable laws and regulations.
您可以透過聯絡我們(見下文詳細資訊)有權查閱或修改我們持有的有關您的任何個人資料。如我們持有您有權查閱的資料,我們將在適用法律法規規定的時限內向您提供適當查閱方式(例如以郵寄或電子郵件方式發送給您)。
- There may be instances where we cannot grant you access to the personal data we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or it would result in a breach of confidentiality. If that happens, we will give you written reasons for the refusal.
在某些情況下,我們不能批准您查閱我們持有的個人資料。例如,如任何授權查閱會影響其他人的私隱或會導致違反保密規定時,我們或須拒絕該等查閱。 如發生該等情況,我們將以書面形式向您提供拒絕理由。
12. What is the process for complaining about a breach of privacy?
有關違反私隱規定的投訴程序如何?
- Goodman prefers that complaints about breaches of privacy be made in writing, so we can be sure about the details of the complaint. Goodman’s Privacy Officers will normally deal with privacy complaints. Otherwise, the complaint will be dealt with by someone who was not involved in the conduct that your complaint is about. Goodman will attempt to confirm as appropriate and necessary with your understanding of the conduct relevant to the complaint and what you expect as an outcome. Goodman will, within the time limits prescribed under applicable laws and regulations, inform you whether Goodman will conduct an investigation, the name, title, and contact details of the investigating officer and the estimated completion date for the investigation process.
嘉民希望有關違反私隱規定的投訴以書面提出,我們從而能確認投訴詳情。私隱投訴通常由嘉民的私隱專員處理。否則,投訴將由與您投訴所涉及行為無關的人士處理。按適用情況及必要時,嘉民將嘗試與您確認您對投訴相關行為是否理解,並確認您期望獲得的結果。嘉民將在適用法律法規規定的時限內通知您嘉民是否將進行調查、調查專員姓名、職務和聯絡詳情及預計調查過程完成日期。
- After Goodman has completed its enquiries, we will contact you, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If we receive a response from you, Goodman will assess it and advise if Goodman has changed its view. If you are unsatisfied with the outcome, Goodman will advise further options including, if appropriate, review by the relevant Government departments and agencies.
嘉民完成調查後,我們將與您聯絡(一般以書面形式)告知結果,並邀請您對我們的投訴處理結果作出回應。如我們收到您的回應,嘉民將評估該回應,並告知嘉民是否改變觀點。 如您對結果不滿意,嘉民將為您提供進一步的選擇,包括由相關政府部門及機關進行審查(如適用)。
13. Do we disclose your personal data overseas?
我們會否在海外披露您的個人資料?
- Subject to any restrictions under any legislation in the jurisdiction in which the information was collected, we may disclose personal data to our controlled, associated or related entities and third party suppliers and service providers located overseas for some of the purposes listed above. We will take reasonable steps to ensure that the personal data sourced or transferred outside Hong Kong or China (as applicable) is protected to standards in line with the requirements.
在遵守資訊收集所在司法管轄區的適用法規下的任何限制規定前提下,我們可能就上文所述的若干目的,向位於海外的受我們控制、關聯或相關的實體及第三方供應商和服務供應商披露個人資料。我們將採取合理措施,以確保在香港或中國(視情況而定)獲得或向香港或中國(視情況而定)境外轉發的個人資料按照符合要求的標準得到保護。
- We take reasonable steps to ensure that the overseas recipients of your personal information or data do not breach the privacy obligations relating to your personal information or data.
我們採取合理措施確保您的個人資訊或數據的海外接收方不違反有關您的個人資訊或資料的私隱義務。
14. Security
安全
- We take reasonable steps to ensure your personal data is protected from misuse and loss from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. Personal data is destroyed or de-identified when no longer needed.
我們採取合理措施確保您的個人資料得到保護而不被濫用、不因未經授權的查閱、修改或披露而蒙受損失。我們可能以電子版或實體形式持有您的資訊。當個人資料不再需要時將被銷毀或去除識別。
- We limit access to your personal data to those employees, agents, contractors and other third parties on a “need to know” basis.
我們基於「需要知曉」的原則,僅允許需要瞭解您個人資料的僱員、代理、承包商及其他第三方查閱您的個人資料。
- We cannot provide any assurance regarding the security of transmission of data you communicate to us online. We also cannot guarantee that the data you supply will not be intercepted while be transmitted over the internet. Accordingly, any personal data or other information which you transmit to us online is transmitted at your own risk.
我們無法就您在網上向我們發送的資料傳送安全作出保證。我們亦無法保證您所提供的資料在網絡傳送時不會被攔截。因此,您在網上向我們傳送的任何個人資料或其他資訊的風險均由您自行承擔。
15. Links
連結
- Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy policies of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.
我們的網站可能包含由第三方運作的其他網站連結。我們對任何第三方網站的私隱政策不作任何陳述或保證,並且我們對任何第三方網站的私隱政策或內容概不承擔任何責任。第三方網站有責任通知您其保護私隱的做法。
16. Contacting us
聯絡我們
- We hope this privacy policy has been helpful in setting out the way we handle your personal data and your rights to control it.
我們希望本私隱政策能清晰闡明我們處理您個人資料的方式以及您對其控制權。
- If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or contact our Privacy Officer using the details set out below.
如您對本私隱政策有任何疑問、對您私隱的處理有任何顧慮或投訴或您的私隱有潛在的侵犯可能,請使用我們網站上的聯絡連結或透過以下聯絡方式與我們的私隱專員聯絡:
Goodman Privacy Officer in Hong Kong:
Suite 901, Three Pacific Place,
1 Queen’s Road East, Hong Kong, or call on +852 2249 3100.
Email: [email protected]
嘉民私隱專員 - 香港:
香港皇后大道東1號太古廣場第三期901室,或致電:+852 2249 3100
電郵: [email protected]
Goodman Privacy Officer in China:
Unit 1001-1004,
10/F, Tower 2,
1539 Nanjing Road West,
Jing An District, Shanghai, China, or call on +86 21 6133 2000.
Email: [email protected]
嘉民私隱專員 - 中國:
中國上海靜安區南京西路1539號二座10樓1001-1004室,或致電:+86 21 6133 2000
電郵:[email protected]
17.Changes to our privacy policy
我們私隱政策的變更
- We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website.
我們可能不時變更本私隱政策。本私隱政策的任何更新版本將上載至我們的網站上。
- This privacy policy is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this policy, the English version shall prevail.
本私隱政策以英文撰寫,並可能翻譯成其他語言。如本政策的英文版本與譯本之間有任何不一致,應以英文版本為準。
- This privacy policy was last updated on 5 December 2019.
本私隱政策最後更新日期為2019年12月5日。
It is important that the personal data that we hold about you is accurate and current. Please keep us informed if any of the personal data you have provided us with changes during your relationship with us.
您個人資料的準確性及時效性非常重要。在與我們合作關係期間,如您為我們提供的任何個人資料有變化,請及時通知我們。