Why do we have this policy?
Goodman Limited (ABN 69 000 123 071) and Goodman Funds Management Limited (ABN 48 067 796 641; AFSL 223621) as responsible entity for the Goodman Industrial Trust (ARSN 091 213 839), and any of their controlled entities (“Goodman”, Goodman Group”, “we”, “us”, “our”) recognises that your privacy is important and we are committed to protecting your personal information. This Privacy Statement applies globally to the Goodman Group, including our website www.goodman.com (“Website”), and sets out our approach to compliance with applicable national laws which safeguard privacy and personal information. We recognise that the privacy practices among the countries in which we operate may vary to reflect local practices and legal requirements.
What does this policy cover?
This Privacy Statement sets out the following:
- How we handle personal information;
- How we keep personal information secure;
- How we keep personal information accurate;
- What to do if you need to access or correct your personal information; and
- How you can contact us for more information about this policy and any suspected breach of this policy.
How do we apply this policy?
Collection, use and disclosure
Goodman will only collect, use and disclose personal information which is necessary for us to conduct our core business to own, develop and manage direct industrial property and business space and its managed funds.
All personal information will only be collected through lawful and reasonable means. Generally, personal information will be collected directly from you, including from our website, such as your name and email address.
Goodman will also collect personal information regarding customers and business partners including names, addresses and contact details. This personal information will be collected directly or indirectly through credit agencies or other service providers. Where an existing or prospective customer or business partner is an unincorporated entity, Goodman may, where permitted, collect additional information such as, but not limited to:
- Insurance details;
- Australian Business Number or similar business registration numbers in other jurisdictions;
- Financial, trading and banking information; or
- Name & address details and email addresses.
We will take reasonable steps to ensure that you are aware of the purposes for which we use personal information, except where our collection or disclosure of personal information is required by law.
We may use your personal information in the following circumstances:
- Where permitted, we may use your personal information to inform you of new initiatives or updates concerning the Goodman Group which may be of interest to you.
- We may use your personal information to evaluate whether to enter into, extend and manage our business relationships.
We will also collect information when you visit our Website such as the number of users, pages accessed and the date and time of visits. Goodman collects this information for statistical purposes, and analysis allows us to provide you with an improved service when you revisit our website. Like many other websites, we may use “cookies” which store some information on computers accessing the Website such as traffic patterns we can better serve you.
Where your personal information is handled for the purposes of direct marketing, we will implement procedures to allow you to opt-out at any time.
We may share personal information with third parties only where disclosure is necessary for Goodman to effectively manage its business relationships. Third parties to whom Goodman may disclose your personal information include:
- Related entities for the provision of IT or other support services;
- Non-related print and mail service providers;
- Credit agencies to conduct credit checks and obtain ongoing credit information;
- Regulatory and other parties where such disclosure is required or authorised by law, and
- Parties who have an interest in acquiring an interest in the Goodman Group.
Goodman shares data amongst the Goodman Group. Website data (including personal information) is transferred to and stored on servers located in Australia, United Kingdom and United States, and operated and processed by Goodman or its service providers. By submitting your personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Statement, including adherence to local national laws for the protection of privacy.
We also use and disclose aggregated non-personally identifying information collected through the Website as part of our process of constantly improving our Website.
How we handle "Contact us" messages
We may preserve the content of any "Contact us" message that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this Privacy Statement.
This Website may contain links to other websites which may be of interest to you. Linked websites are responsible for their own privacy practices and you should review those websites for their respective privacy statements before submitting any personal information.
Funds management and listed securities
You can contact the Computershare Privacy Officer to find out more about their approach to privacy or if you have a privacy complaint. You can forward your request to:
Australian Privacy Officer (email@example.com)
Computershare Investor Services Pty Limited
Yarra Falls, 452 Johnson Street
Abbotsford Vic 3067
New Zealand Privacy Officer
Computershare Investor Services Limited
Level 2, 159 Hurstmere Road
In respect of Goodman’s unlisted managed funds in the UK and Continental Europe, the registry function is undertaken by third party providers who maintain data in accordance with the requirements of the EU Data Protection Directive.
Goodman uses a range of security measures to protect the confidentially and security of personal information. No data transmission over the Internet is completely secure. While we endeavour to protect such information, we cannot guarantee or warrant the security of any information transmitted to us, and individuals do so at their own risk. Once any personal information comes into our possession, we will take reasonable steps to protect your information from misuse and loss and from unauthorised access, modification or disclosure. Our security arrangements apply to both electronic and hard copy form, and are reviewed regularly and improvements implemented when necessary.
Goodman will take all reasonable steps to ensure personal information we collect, use and disclose is accurate, complete and up–to-date. The accuracy of our information depends on the information you provide, so please contact us at the details below should your personal information change so that we can update your records.
Access & correction
You are entitled to access and correct your personal information held by us. Should you wish to access or correct your personal information held by Goodman, please contact us using the details below.
If you are a securityholder in Australia or New Zealand you should contact Computershare using the details provided above.
We may refuse you access to your personal information in some circumstances including, but not limited to, the information having an unreasonable impact on the privacy of others or we are prevented by law from disclosing the information. If we deny you access we will provide you with an explanation of that refusal.
Please contact the Goodman Privacy Officer if you:
- Would like more information about this policy;
- Would like to update, access or correct your personal information;
- Believe we have breached our privacy obligations; and/or
- We no longer need to retain your personal information and you do not wish to be contacted by us in the future.
You may contact the Goodman Privacy Officer at firstname.lastname@example.org.
Goodman is committed to complying with the laws and practices in relation to Privacy, including the provisions of this Privacy Statement, and is guided by applicable national laws which safeguard privacy and personal information.
The policy is effective from January 2011 and is based on applicable legislation and regulations at that date.
Goodman reserves the right to make changes to this Privacy Statement as required and will update its website in a timely manner after such a change is enacted.
 For the purpose of the Data Protection Act 1988 in the United Kingdom, the data controller is Goodman UK Limited of Arlington House, Arlington Business Park, Theale, Berkshire, RG7 4SA.
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